Frequently Asked Questions

At NuLeaf Clinics, your wellbeing comes first. Our caring and experienced practitioners are committed to delivering plans tailored to your individual needs.

We’re here to support your health journey – so you can get back to doing what you love, with confidence.

All appointments are conducted via a telehealth video/phone call so they can be done from the comfort of your home and from anywhere in Australia.

Initial and follow-up consultations for our natural healthcare services are available for $29.

For our weight loss and hair loss services, initial and follow-up telehealth appointments are available for just $49.

During your consultation, a NuLeaf practitioner will review your medical history and current health goals. If clinically appropriate, they’ll create a health care plan and may issue a prescription based on your needs.

Follow-up consultations are typically recommended around six weeks after starting health care to assess your progress, make any adjustments, and manage repeat prescriptions. Our patient care team will contact you to help schedule these reviews.

Please note: Prices listed reflect current promotions and may be subject to change. See terms and conditions.

To schedule a consultation, simply call our friendly patient care team on or visit our booking page. Our friendly team is ready to assist you.

The first thing to consider when travelling with medications, is to know the laws your country of transit has.

Some alternative medications are still banned in many countries. Don’t risk your life by taking chances; research before you leave, including contacting the country’s embassy or consulate for information, as well as the embassy or consulate of any transit countries.

Yes – all patients must submit a health summary that includes their chronic illness/condition before their appointment. This allows our practitioners to deliver safe, personalised, and effective care based on your complete medical history.

The health summary can be from any medical professional – GP, specialist, psychologist, pain specialist, holistic specialist, physiotherapist, etc. You only need to submit it once, but if you experience any new health concerns, an updated summary may be required at the discretion of the practitioner.If you require any assistance please reach out to our friendly staff who can guide your though the process.

A health summary is a document prepared by your regular GP or medical clinic. It includes key information such as your current and past medical conditions, medications, allergies, and immunisation history.

You only need to provide this once, unless your health circumstances change.

To be eligible for treatment at NuLeaf Clinics, you must have previously sought medical advice or plan for your condition.

Without a valid health summary from a healthcare provider, you may not be eligible for treatment.

At NuLeaf Clinics, we offer a medically supervised weight loss plans that combines evidence-based plans with personalised support. Our goal is to help you achieve sustainable weight loss through a holistic approach that addresses your unique health needs.

Our program begins with a comprehensive telehealth consultation where our practitioners assess your medical history, lifestyle, and weight loss goals. Based on this assessment, we develop a tailored plan that may include prescription medications, nutritional guidance, and lifestyle recommendations.

NuLeaf Clinics prescribes medications that are approved for weight management and have been shown to be effective in clinical studies. The specific medication and dosage will depend on your individual health profile and needs.

Yes, all consultations are conducted through secure telehealth platforms, allowing you to receive care from the comfort of your home. This includes initial assessments, follow-up appointments, and ongoing support.

Follow-up appointments are typically scheduled every 4 to 6 weeks to monitor your progress, adjust plans as needed, and provide ongoing support. Our patient care team will assist you in scheduling these appointments.

Between appointments, our team is available to answer any questions or concerns you may have. We are committed to providing continuous support to help you stay on track with your weight loss journey.

To begin your weight loss journey with NuLeaf Clinics, you can book an initial consultation through our website or by calling our patient care team. No referral is necessary.

NuLeaf practitioners offer support for common types of hair loss in adults, including male and female pattern hair loss (androgenic alopecia). During your consultation, your practitioner will assess your symptoms and medical history to determine the most appropriate plan approach.

All consultations are conducted via secure telehealth (phone or video). You’ll speak with an Australian-registered healthcare professional who will assess your condition and determine if the plan is clinically appropriate.

If clinically suitable, your practitioner may prescribe health care that are commonly used to support hair growth or reduce hair loss. Health care options are based on current medical guidelines and tailored to your individual needs.

Your practitioner will only prescribe medication if it is appropriate for your condition following a thorough clinical assessment. Plans are based on medical suitability and patient safety.

Follow-up frequency will depend on your plan. Your practitioner will advise when you need to book a follow-up appointment during your appointment.

Yes. NuLeaf offers hair loss assessments and plan support for adults of all genders, tailored to your personal health and goals.

NuLeaf’s practitioners can assist with a broad range of common health concerns, including fatigue, stress, sleep issues, low energy, minor infections, and preventative health. If your condition requires in-person examination or specialist care, we may recommend follow-up with your regular GP or another provider.

All GP consultations at NuLeaf are delivered via secure telehealth – either phone or video – allowing you to speak to an Australian-registered practitioner from the comfort of your home.

If clinically appropriate, your practitioner may issue a prescription based on your health needs. All plan decisions are made following a thorough medical assessment during your consultation. Not all consultations result in a prescription.

You may request a medical certificate during your appointment. If your practitioner deems it clinically appropriate, they can issue a certificate that will be emailed to you after your consultation.

No referral is required to access NuLeaf’s GP services.

If you are experiencing a medical emergency or urgent symptoms, please contact 000 or attend your nearest emergency department.