Frequently Asked Questions

At NuLeaf Clinics, your wellbeing comes first. Our caring and experienced practitioners are committed to delivering plans tailored to your individual needs.

We’re here to support your health journey – so you can get back to doing what you love, with confidence.

All appointments are conducted via a telehealth video/phone call so they can be done from the comfort of your home and from anywhere in Australia.

Initial and follow-up consultations for our natural healthcare services are available for $29.

For our weight loss and hair loss services, initial and follow-up telehealth appointments are available for just $49.

During your consultation, a NuLeaf practitioner will review your medical history and current health goals. If clinically appropriate, they’ll create a health care plan and may issue a prescription based on your needs.

Follow-up consultations are typically recommended around six weeks after starting health care to assess your progress, make any adjustments, and manage repeat prescriptions. Our patient care team will contact you to help schedule these reviews.

Please note: Prices listed reflect current promotions and may be subject to change. See terms and conditions.

To schedule a consultation, simply call our friendly patient care team on or visit our booking page. Our friendly team is ready to assist you.

The first thing to consider when travelling with medications, is to know the laws your country of transit has.

Some alternative medications are still banned in many countries. Don’t risk your life by taking chances; research before you leave, including contacting the country’s embassy or consulate for information, as well as the embassy or consulate of any transit countries.

Yes – all patients must submit a health summary that includes their chronic illness/condition before their appointment. This allows our practitioners to deliver safe, personalised, and effective care based on your complete medical history.

The health summary can be from any medical professional – GP, specialist, psychologist, pain specialist, holistic specialist, physiotherapist, etc. You only need to submit it once, but if you experience any new health concerns, an updated summary may be required at the discretion of the practitioner.If you require any assistance please reach out to our friendly staff who can guide your though the process.

A health summary is a document prepared by your regular GP or medical clinic. It includes key information such as your current and past medical conditions, medications, allergies, and immunisation history.

You only need to provide this once, unless your health circumstances change.

To be eligible for treatment at NuLeaf Clinics, you must have previously sought medical advice or plan for your condition.

Without a valid health summary from a healthcare provider, you may not be eligible for treatment.

During your appointment, a qualified healthcare Doctor will discuss your medical history, current lifestyle, and health goals. Based on this, they will explore suitable options and work with you to develop a personalised care plan that aligns with your needs and clinical circumstances. 

No referral is needed. You can book a weight management consultation directly via our website or contact our support team on 1300 558 558.

Your consultation will be conducted by a Doctor experienced in weight management and general healthcare.  They will take a considered approach based on your individual circumstances.

Your Doctor may also provide general dietary guidance or discuss treatment options if clinically appropriate. Any suggestions made will be tailored to your medical history and health profile. Specific recommendations, including medications if suitable, will be explained to support informed decision-making.

Medications may be prescribed if your Doctor determines that they are clinically appropriate for your situation. You will be provided with relevant information, including potential benefits and risks, to help you make an informed choice.

Your first consultation helps lay the groundwork for your care. Ongoing appointments may be recommended to review progress, provide support, and adjust your plan as needed. Follow-up consultations help promote consistency and long-term results.

Initial appointments typically last up to 20 minutes, allowing time for discussion and to begin developing your individual care plan.

NuLeaf’s practitioners can assist with a broad range of common health concerns, including fatigue, stress, sleep issues, low energy, minor infections, and preventative health. If your condition requires in-person examination or specialist care, we may recommend follow-up with your regular GP or another provider.

All GP consultations at NuLeaf are delivered via secure telehealth – either phone or video – allowing you to speak to an Australian-registered practitioner from the comfort of your home.

If clinically appropriate, your practitioner may issue a prescription based on your health needs. All plan decisions are made following a thorough medical assessment during your consultation. Not all consultations result in a prescription.

You may request a medical certificate during your appointment. If your practitioner deems it clinically appropriate, they can issue a certificate that will be emailed to you after your consultation.

No referral is required to access NuLeaf’s GP services.

If you are experiencing a medical emergency or urgent symptoms, please contact 000 or attend your nearest emergency department.